Zendeq provides as a service an Application Platform on which supply and demand of Shippers and Carriers are brought together in connection with sourcing and buying of freight, transport and warehousing services. After registration with the Service, Users can conclude Contracts of Carriage through the Service. Zendeq is not a party in any way to the Contract of Carriage. Zendeq also does not provide transportation services or act in any way as a carrier, forwarding agent, freight forwarder, shipper association, or any (other) logistics service provider or similar concept under any law, convention or regulation. The Contract of Carriage will always been concluded directly between Shipper and Service Provider. The Terms and Conditions agreed between Users should apply in case of a dispute between a Shipper and a Service Provider.
Zendeq is not involved in the Contract of Carriage and the performance of the transport and does not become a party to the Contract of Carriage.
Zendeq is not responsible for any disputes that arise between the Users, nor is Zendeq obliged to receive or process, complaints against the Users or resolve disputes between the Users, unless the complaint concerns the performance of Zendeq’s legal or contractual obligations under this Agreement.