How does Zendeq work

Zendeq is a B2B platform that connects businesses with carriers for international freight. It is designed for companies of all sizes that need to transport goods internationally. Zendeq is not intended for individuals or for the transportation of small packages.

Zendeq is designed for businesses of all sizes looking for a practical and transparent way to take care of their shipments.

You can request quotes using the online quote form on our website.

No, requesting quotes is always free of charge.

Your request will always be sent to multiple carriers on the same day, carefully matched with specialists for your exact transport type.

The specific carriers who receive the request will depend on the type of request, the location, and the planned dates. This ensures you get quotes from carriers with the experience and equipment to handle your specific needs. You will usually receive the first responses within 24 hours.

There are no conditions attached to submitting a quote request. We only accept transport requests and requests for storage and fulfillment. We advise you to fill in your request as completely as possible and to support it with documentation if possible. This ensures more and better responses.

You can do this by describing your assignment as clearly and completely as possible in the form. Provide as much information as possible about the loading location, the unloading location, and the object that needs to be transported. In this way, the carriers and freight forwarders will be able to help you better.

All of our carriers are verified and qualified as high quality.

In order to choose between the parties, we advise you to carefully read the quote.

Pay attention to the following:

• Do not look at the price only
• Is the quote including or excluding VAT?
• Look at the experience of the party
• Is the quote realistic?
• What is included in the price? And what is not?
• What are the payment terms?
• Does the company have the right expertise?

Try to eliminate all possible doubts with the carrier in advance before you agree to a quote.

At Zendeq, we understand that finding a reliable and trustworthy shipping partner can be a challenge. That's why we've implemented a rigorous verification process to ensure that only the best carriers are listed on our platform.

Criteria

We verify each carrier on the following criteria:

• Official business with a valid business registration
• Possesses the necessary permits and licenses
• Adheres to the Zendeq code of conduct
• Has demonstrable expertise and experience
• Upholds high standards of customer service

When you choose Zendeq, you can be confident that you're working with a reputable and reliable carrier. We offer a wide range of shipping services to meet your needs, and our team of experts is always available to help you find the best solution for your business.

How You Can Help

If you have a negative experience with a carrier on Zendeq, please let us know. We take these matters very seriously and will investigate accordingly.

Zendeq is committed to providing the best possible shipping experience for our customers. We are constantly working to improve our platform and ensure that only the highest quality carriers are listed.

Contact Us

If you have any questions about our verification process or our platform, please contact us. We're always happy to help.